Your personal data matters to us. This page explains exactly what information jilispin collects, how we use it, and the rights you hold as a player in the Philippines. We keep things straightforward so you always know where you stand.
When you register an account on jilispin, we collect the personal details you provide directly — including your full name, date of birth, email address, and mobile number. We also collect payment-related information such as your preferred payment method and transaction history, which is necessary to process deposits and withdrawals in Philippine pesos. During your sessions on the platform, we automatically gather technical data including your IP address, device type, browser version, and pages visited, which helps us maintain platform security and improve your experience. If you contact our support team, we retain records of that communication to resolve your query and improve our service quality. We do not collect more information than is necessary for the purposes described in this policy.
The personal information you provide is used primarily to create and manage your jilispin account, verify your identity in accordance with Philippine regulations, and process your financial transactions securely. We use your contact details to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Technical data collected during your sessions is analysed in aggregate to identify performance issues, prevent fraudulent activity, and optimise the platform for Filipino mobile users. If you have opted in to receive promotional communications, we may use your email or mobile number to inform you of relevant offers available on the platform. We will never use your data for any purpose that is incompatible with the reasons stated at the time of collection.
jilispin does not sell, rent, or trade your personal data to any third party for their own marketing purposes — this is a firm commitment we make to every player in the Philippines. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, and these providers are contractually bound to handle your data securely and only for the specific purpose we have engaged them for. In certain circumstances, we are legally required to disclose account information to Philippine regulatory authorities or law enforcement agencies when presented with a valid legal request. Any third-party partners we work with are required to maintain data protection standards that are at least equivalent to those described in this policy. We review our third-party relationships regularly to ensure ongoing compliance with the Philippine Data Privacy Act of 2012.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal obligations under Philippine law. Transaction records and identity verification documents are kept for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting requirements. If you request deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or legitimate business necessity. Communication records with our support team are retained for up to two years to assist with dispute resolution and service improvement. Once the applicable retention period has expired, your data is securely deleted or irreversibly anonymised.
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the jilispin platform is encrypted using secure protocols, ensuring that your login credentials and payment details are protected in transit. Our servers are hosted in secure facilities with restricted physical and logical access, and we conduct regular security assessments to identify and address potential vulnerabilities. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with our legal obligations. We strongly encourage you to use a strong, unique password for your account and to enable any additional security features available to you.
Under the Philippine Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and used, and this Privacy Policy is our primary means of fulfilling that obligation. You may request access to the personal data we hold about you at any time, and we will provide a copy within a reasonable period following verification of your identity. If any of your personal data is inaccurate or incomplete, you have the right to request correction, and we will update our records promptly. You also have the right to object to the processing of your data for direct marketing purposes, and to request erasure of your data where it is no longer necessary for the purposes for which it was collected. To exercise any of these rights, please contact us using the details provided in our FAQ page, and we will respond within the timeframe required by applicable law.
jilispin uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can make improvements. Essential cookies are necessary for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to collect aggregated, anonymised data about page visits and feature usage, which helps us prioritise development efforts for Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or share cookie data with external advertising networks.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players through their account or via email. We encourage you to review this page periodically so you remain informed about how we protect your data. Continued use of the jilispin platform after any changes have been published constitutes your acceptance of the revised policy. If you have questions about any update, our FAQ is a good starting point, or you may reach us directly at the contact details listed there.
Effective date: June 2025. This policy applies to all players accessing jilispin from the Philippines.
Have questions about how your information is handled? Check our FAQ for quick answers, or create a free account and experience a platform built with Filipino players' privacy in mind.